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Refund/Return Policy

Return / Refund Policy

If the item is returnable and you send it back to us unopened you will receive a refund based on your method of payment. You must return the product within 14 days of receiving your product.

Please note, we do not offer returns or offer refunds for the following products:

Digital downloads or Audio downloads.
Photo image downloads
NOTE: Any product returned opened with no defects and found to be non playable due to the customers own equipment will not be refunded.

Any products received defective will be replaced upon immediate notice from customer.

Please direct any customer service issues to: orderscristylane@comcast.net
Or by fax: 615-860-7665
Or by phone: 615-868-5058

Shipping Notes

Priority Shipping, 16 or more items, and Shipping outside the USA, 14 or more items, will be determined by the office at the time of processing. Please add the above shipping to your order and you will be notified if it is more.

Doing business as Cristy Lane USA.